Two Rivers Conferencing's High Quality Teleconference Services
Two Rivers Conferencing's High Quality Voice (HQV) Network offers the very highest quality voice teleconference services at every level of the conference call provisioning process.
Beginning with our use of public switched telephone network connections and our advanced conference bridging platforms, all the way through enabling our customers to manage the flow of communications with enhanced, customized call features and accounting functionality, our HQV Network is designed to deliver consistently high quality teleconferencing services to all of our customers.
HQV Network Connections
With Two Rivers Automated Teleconferencing, you control your audio teleconference using your telephone keypad, so you can start your online meeting from anywhere. And use TCC Online Meeting Manager to manage your account and conferencing services online from any location. Customize your features and select from a variety of control prompt languages specific to your region.
High-Quality Voice (HQV) Network
- 100% of conference calls connected using toll free numbers provisioned by public switched telephone network (PSTN) carriers offering maximum call quality.
- Absolutely no use of Voice over Internet Protocol (VOIP) connections which can compromise participant sound quality and overall call clarity.
- 100% of conference connections processed on digital, full duplex bridging platforms that utilize Automatic Gain Control (AGC) to maintain consistent call volume during the entire duration of a conference call.
- Abundant capacity to accommodate all conference call events regardless of size, duration or time of day.
Managing the Flow of Communications
- All conference calls conducted on fully secured service platforms with full redundancy and disaster survivability to ensure continuous service availability.
- Protection against dropped calls using our free “Conference Continuation” feature.
- Call privacy protection via dedicated access numbers, unique conference codes and personal identification numbers. All provided at no charge.
- Enhanced confidentiality via tone-on-arrival, participant announcement and participant count & roll call features.
Fully Customized Teleconferencing Environments
- Customized audio greetings and instructions
- Privately branded conference use experiences
Convenient, Accurate Reporting and Billing
- Timely invoices that provide an exact record of every conference event.
- Call accounting processes to fully associate conference events to specific departments, projects or client matter numbers.
Headquarters
Two Rivers Conferencing
25 Northwest Point, Suite 125
Elk Grove Village, IL 60007
Toll Free +1 866 649 1700
Local +1 847 519 1245
Fax +1 847 232 1434
Email [email protected]